Hotel · Naples · Campania
Up Hotel
A straightforward 3-star base near Naples' central station, with recently refreshed rooms and a staff that regularly earns praise.
- A short walk from Piazza Garibaldi and the central train station
- Multiple room sizes, including quadruple and deluxe options
- Practical extras: paid airport shuttle, EV charging, and vending machines
6.5
Nice
661 reviews
Booking.com 6.5 · 661 reviews
About
Up Hotel
Up Hotel sits on Via Cesare Rosaroll, minutes on foot from Naples' historic district and a 20-minute stroll from the National Archaeological Museum. The property is compact and functional, with a lift, soundproofed rooms, and a range of practical amenities including an electric vehicle charging station and a paid airport shuttle.
Guests consistently highlight the staff's attentiveness and the convenience of the location. The rooms vary from standard guest rooms to deluxe quadruple and triple configurations, with several featuring city views, balconies, or terraces. The hotel also offers family-friendly services such as cots and babysitting on request.
- No smoking on site
- Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Staff regularly go above and beyond — Many recent reviews single out the team's helpfulness, from carrying bags to offering local suggestions.
- Excellent location for transport and sightseeing — The hotel is a short walk from the central train station and Piazza Garibaldi, and within easy reach of the historic center.
- Recently refreshed rooms with conveniences — Guests highlight modern renovations, air-conditioning, and extras like balconies or terraces in several room types.
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Worth weighing
3 to weigh- Value for money scores below average — The Value rating sits at 6.0, lower than the overall rating, suggesting some guests feel the price doesn't fully match the experience.
- General and staff ratings are modest — The General rating is 6.2 and Staff 6.3, while the property's overall score is 6.5 – nothing stands out as exceptional in these areas.
- Check-in window is tight — Check-in is only from 14:00 to 23:59, which might not suit late arrivals or early flights.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Quadruple Room
- Sleeping arrangements for 4 persons
Deluxe Triple Room
- Sleeping arrangements for 3 persons
- City view
- Shower
- Heating
- Air conditioning
Deluxe Quadruple Room
- Sleeping arrangements for 4 persons
- City view
- Shower
- Heating
- Air conditioning
Deluxe Double Room
- 1 King-size bed,2 Single beds
- City view
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Air conditioning
- Heating
- Lift
- No smoking on site
- Soundproofed rooms
- Allergy-free rooms
Parking & Transport
- Car park
- Handicap parking
- Electric vehicle charging station
- Paid airport shuttle
- Car hire
Food & Drink
- Coffee shop
- Vending machines
- Bar/ Lounge area
- In-room breakfast
- Special diet menus
Services
- 24-hour security
- Concierge desk
- Luggage storage
- Express check-in/-out
- VIP check-in/-out
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Family & Kids
- Cots
- Babysitting/Child services
Activities
- Diving
- Canoeing
- Live entertainment
Room Amenities
- Flat-screen TV
- AM/FM alarm clock
- Free toiletries
- Ironing facilities
- Terrace
- Garden furniture
- Sun terrace
Business & Events
- Meeting/ Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 6.5/10 from 661 reviews
Booking.com · 6.5 · 661 reviews
6.5Verified guest“The staff here were amazing, they took great care of us and made sure we had everything we needed.”
6.5Verified guest“Really lovely time in Naples. I liked that this felt like a luxurious hotel. All the staff were very helpful and sorted out my issues.”
6.5Verified guest“Very helpful and friendly staff, who gave us excellent suggestions.”
6.5Verified guest“The staff were accommodating and exceptionally nice. The double room was brand new with air-conditioning. The hotel is in a central spot, a short walk to transport links and close to the railroad station.”
6.5Verified guest“Nice overall experience. Luxurious and great hotel with public parking and a favorable location close to everything. Large rooms with a balcony. Fast check-in and friendly employees.”
6.5Verified guest“The location was great and absolutely perfect for me. The place was very close to a train station. The staff were accommodating and amazingly nice all the time. The room was spotless with a balcony and had the essentials I needed.”
04 — Location
Getting around Naples
The property sits in Naples.
Naples historic center: The hotel is a few minutes' walk from the historic district, making it easy to explore the city's old streets, churches, and lively piazzas on foot.
Naples National Archaeological Museum: Around a 20-minute stroll away, this museum houses one of the world's most important collections of Greco-Roman artifacts.
Central train station: Just a short walk from the hotel, the station offers quick connections around the city and beyond, including the airport shuttle and regional trains.
Via Cesare Rosaroll 6, Naples, Campania, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 10 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Up Hotel?
Check-in runs from 14:00 to 23:59, and check-out is by 10:00.
Does Up Hotel have parking?
Yes, there is a car park available, including handicap parking. An electric vehicle charging station is also on site.
Is breakfast served at the hotel?
The hotel offers in-room breakfast and has a coffee shop. Guests in reviews mention a satisfying breakfast with a good variety.
Are pets allowed at Up Hotel?
No, pets are not allowed on the property.
Is there an airport shuttle service?
Yes, a paid airport shuttle is available. One review notes it's about a 10-minute drive to the airport.
The bottom line
Up Hotel is a sensible pick for travellers who prioritise location and a helpful team over luxury and polish. The rooms are clean and many have been updated, but the value and general service scores are only middling, so set expectations accordingly.
6.5Best for train travellers and first-time Naples visitors
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